Royale Guinevere specializes in luxury room fragrances, including soy wax candles, reed diffusers, and soy wax melts. Each product is crafted with high-quality ingredients to create opulent, long-lasting aromas that transform your space.

At Royale Guinevere, our soy wax melts offer several benefits that align with our commitment to handcrafted elegance and luxurious fragrances. Firstly, soy wax is a natural, renewable resource that is biodegradable, making it an eco-friendly choice for your home. Secondly, our RG soy wax melts are specially formulated to have a longer burn time, ensuring that you enjoy their exquisite scents for extended periods. Additionally, soy wax melts provide a cleaner burn with less soot, which helps maintain the air quality in your space. Finally, at Royale Guinevere, we carefully select premium fragrance oils that are beautifully infused into our soy wax melts, delivering a rich, consistent aroma that enhances any environment. Illuminate your world with the many benefits of RG soy wax melts and experience the luxurious fragrances that set us apart.

Returns are not accepted for soy wax items or reed diffusers. If your order arrives damaged or is lost in transit, contact our customer service team within 24 hours with your order number and details. For assistance, email us at sales@royaleguinevere.com.

• Soy Wax Candles: Burn times vary based on size, with most candles lasting between 40–60 hours. • Reed Diffusers: Depending on size and room conditions, diffusers typically last 8–12 weeks. • Soy Wax Melts: Each melt can provide 8–10 hours of fragrance per use.

Yes, we offer curated gift sets featuring a selection of our luxury candles, diffusers, and wax melts, perfect for special occasions or to experience a variety of fragrances.

Our soy wax candles and melts are made from natural, renewable soy wax, free from harsh chemicals. We also strive for sustainable practices in our packaging and ingredient sourcing.

Due to the nature of our products, we cannot accept returns on soy wax items or reed diffusers. If your item arrives damaged, please contact us within 24 hours for assistance.

If your Royale Guinevere product arrives damaged, reach out to our customer service team within 24 hours. Share your order number and photos of the damage, and we’ll ensure a quick resolution.

Our electric warmers are covered by a manufacturer’s warranty to ensure quality and performance. Please reach out to us for more details on warranty coverage.

Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days. Tracking information will be provided once your order is shipped.

Yes, once your order ships, we will email you a tracking number so you can monitor your package's progress until it reaches your door.

Yes, Royale Guinevere reed diffusers can effectively scent large spaces. For optimal fragrance distribution in bigger rooms, we recommend using the 200ml size.

For any questions or concerns, please email our customer service team at sales@royaleguinevere.com. We're here to help!

To use the RG electric wax warmer with a silicone cup, follow these simple steps: 1. Setup: Place your RG electric wax warmer on a flat, heat-resistant surface away from flammable objects and ensure it is plugged into a proper electrical outlet. 2. Prepare the Silicone Cup: Remove the silicone cup from the warmer. Ensure it is clean and free of any previous wax residues. 3. Add Wax: Place your chosen Royale Guinevere wax melts or tarts into the silicone cup. We recommend filling the cup halfway for optimal fragrance distribution. 4. Activate the Warmer: Carefully place the silicone cup back into the electric wax warmer. Turn on the warmer using the switch on the side. 5. Enjoy the Fragrance: The warmer will gently heat the wax, releasing its luxurious fragrance into your space. Allow a few minutes for the wax to fully melt and the scent to diffuse. 6. Maintenance: Once finished, turn off the warmer and allow the wax to solidify. The silicone cup makes it easy to pop out solidified wax for disposal or reuse. Ensure the warmer and cup are cool to touch before handling. 7. Cleaning: Clean the silicone cup with warm soapy water and dry thoroughly before adding new wax. By following these steps, you'll enjoy the delightful, handcrafted elegance and luxurious fragrances that Royale Guinevere offers in their RG electric wax warmers.

To use your Royale Guinevere ceramic warmer safely and effectively: 1. Place it on a stable, heat-resistant surface away from flammable items. 2. Insert an unscented tealight candle securely at the base. 3. Add wax or fragrance oil to the dish at the top. 4. Light the tealight candle to release the luxurious aromas. 5. Monitor the warmer while in use and keep it away from children or pets. 6. Extinguish the flame when done and let it cool. 7. Clean the dish with a soft cloth to maintain its beauty and functionality. Enjoy the handcrafted elegance and exquisite fragrances of Royale Guinevere.

To use Royale Guinevere soy wax melts: 1. Select a clean electric or tea light wax warmer. 2. Place 1-2 pieces of wax melts in the warmer’s dish, adjusting for fragrance intensity. 3. Heat the warmer to melt the wax and release the luxurious aromas. 4. Enjoy the delightful ambiance created by our handcrafted melts. 5. Replace the wax once the scent fades by letting it cool, solidify, and carefully removing it. Experience the clean, long-lasting, and eco-friendly fragrances of Royale Guinevere.

To enjoy your Royale Guinevere candle to the fullest, trim the wick to ¼ inch before each use. Let the wax melt evenly across the surface to ensure a smooth burn and longer-lasting fragrance. Avoid burning for more than 4 hours at a time to maintain its quality.